Terms of Service

Legal Notice

All notices from RSA Gems to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to RSA Gems shall be made by e-mail to loren@RSAgems.com  Delivery shall be deemed to have been made by You to RSA Gems five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of RSA Gems.
Copyright © 2017 RSA Gems. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2017 RSA Gems. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by RSA Gems. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of RSA Gems or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. RSA Gems and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if RSA Gems believes that customer conduct violates applicable law or is harmful to the interests of RSA Gems and its subsidiaries.

Privacy Policy

RSA Gems will not share your contact information or any other personal information with any other third party unless so required by United States law. We may obtain your contact information when you use the Contact Us form. We will use this information for customer service purposes and not for marketing purposes. By subscribing to our newsletter, you may occasionally receive marketing/promotional e-mail, but we do not share your e-mail with others.

You can read more about our privacy policy here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Photography used on this site

RSA Gems does its best to accurately describe all its products, which includes photographs and/or videos. RSA Gems does not use any photo editing software to alter color or obscure features in any way.  We may crop, rotate, or enlarge photos, but we never alter the color or hide unwanted features.  The colors shown were as-photographed by us outdoors during daytime, or indoors under daylight equivalent artificial light. All product photographs are of the actual item you will receive.  RSA Gems does not use stock photographs unless expressly identified as such.

When you purchase a stone from us, carefully look at it under different light sources to see the different looks your stone will have. In general, dark stones look best in brighter light and pastel stones look best in subdued or diffused light (shade or lower-light indoors).

Gemstones are fragile! A stone that is dropped, even a few inches onto a table or counter may become chipped or cracked. These are easily-fumbled items.  Once set in jewelry, the stone will be protected much better.  A loose stone with sharp corners is especially delicate, so handle it carefully. We provide you with a gemstone container with your purchase to help protect your investment.

Return Policy

You may purchase merchandise from this Web site by using bank draft or credit card. RSA Gems reserves the right to change its payment procedures at any time without prior notice to you. You may return purchased merchandise to RSA Gems for any reason within 7 calendar days of receipt by you. You are also responsible for the return shipping and insurance charges, and it is highly recommended to purchase the insurance for returned items. Once RSA Gems receives the returned package your refund will be provided, less shipping and insurance charges that RSA Gems incurred to send your original package. Finally, all returned items must be returned in their original condition (all stones are carefully documented and any new scratches, pits, abrasions, cracks, chips, or other damage will void your refund.  In the unlikely event a refund is voided because of the condition an item was returned in, it will be shipped back to you.

Shipping and Delivery

RSA Gems ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, RSA Gems ships merchandise to other international locations unless forbidden by US law. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Sales Tax

On domestic orders originating in the state of Texas, RSA Gems charges sales tax for merchandise ordered on this Web site based on the Texas state sales tax rate.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. RSA Gems makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

RSA GEMS SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL RSA GEMS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF RSA GEMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. RSA Gems is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not RSA Gems

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The inclusion of material on this server does not imply any endorsement by RSA Gems, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although RSA Gems tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Miscellaneous

VOID WHERE PROHIBITED: RSA Gems and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of Texas shall apply and both parties shall consent to the jurisdiction of said State's courts. Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and RSA Gems with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and RSA Gems with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by RSA Gems. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.